Dashboard
MSP resource overview —
11
Available today
2
Absent today
3
Clients at risk
13
Open alerts
8/11
Backup 2 covered
FR coverage — At minimum ⚠
NL coverage — OK ✅
EN coverage — OK ✅
2 overlap alerts — ⚠ check HFB
🛡 Backup 2 — loading…
Risks today
Ores
FR Lead shortage — no 2nd valid FR backup
HFB
NL coverage tight — holiday overlap risk week 16
Carrier Services
Lead absent — only 1 valid replacement
Legend Biotech
EN profile not yet confirmed
Who is absent?
DB
Douaa Benh Ssaine
Sick Today — impact on Carrier Services & Ores
AK
Alexia Kaplan
Leave Until 26/03 — Lantis backup covered
Pending approval (PM → Karen)
MM
Musli Muslija
Pending PM 7–11 Apr — HFB backup check needed
HC
Henri Couchard
Pending PM 14–18 Apr — overlap check
Upcoming peaks & risks
Week 14
⚠ Sick leave + 2 FR profiles absent → check Ores & Carrier Services coverage
Week 16
HFB + Credendo + Lantis → NL capacity approaching minimum
Q2 2026
Legend Biotech go-live — EN profile not yet confirmed
Jul 2026
Lantis go-live — NL backup confirmation needed before end of March
Sep 2026
ECB go-live — EN staffing plan to be confirmed
Portfolio volume — total timesheets handled
⏳ Loading workload data…
2024 actual
2025 actual
2026 actual (Jan–Apr)
Unit: timesheets processed per month across all clients
Team
MSP Consultants & Program Managers
MSP Consultants — daily operations
MSP Program Managers — strategic & escalation
Clients
Active clients and pipeline opportunities
Active clients — operational, ad-hoc risks
Pipeline clients — long-term planning risks
Planning Board
PM → Lead → Backup 1 → Backup 2 per client
Absences
Register and manage all absences — approval flow: PM → Karen
Alerts
Automatic alerts for coverage, language gaps and client risks
LT Planning
Long-term resource planning — pipeline clients, 6 to 12 months ahead
⚙️ Settings & Dynamic Parameters
Configure thresholds, rules, language coverage minimums and future data inputs